icetique - Tomasz Klapsia

Technical Leader with long-term CTO experience

Post-Mortem & Learning Process Design

I help design post-mortem and learning processes – establishing frameworks for effective incident learning, continuous improvement, and engineering culture that values learning from failures.

The Approach

What I Address

Teams without proper post-mortem and learning processes face repeated mistakes, missed learning opportunities, and stagnant improvement that prevent engineering maturity and growth.

Without structured learning processes, teams don't effectively learn from incidents and failures, missing opportunities to improve and build stronger engineering culture.

How I Work

I provide post-mortem and learning process design that establishes effective learning:

  • Design post-mortem frameworks and processes
  • Establish learning culture and improvement practices
  • Review incident learning and improvement outcomes

The Value

Outcomes

  • Structured post-mortem and learning frameworks
  • Improved learning from incidents and failures
  • Stronger engineering culture and maturity
  • Continuous improvement and team growth
  • Confidence in learning processes and culture

Deliverables

  • Post-mortem and learning process design
  • Learning framework and culture guidelines
  • Post-mortem templates and facilitation guidance
  • Learning process improvements and recommendations
  • Team training and adoption support
  • Follow-up consultation on learning processes

The Fit

Who This Is For

Engineering teams building learning culture, organizations improving engineering maturity, CTOs establishing learning processes, and teams enhancing continuous improvement.

This applies to teams establishing learning processes, organizations building engineering culture, companies improving maturity, or teams enhancing learning from failures.

Ideal timing includes when building learning culture, during process improvement, when establishing post-mortem processes, when improving engineering maturity, or as part of continuous improvement initiatives.

Why Post-Mortem & Learning Processes Matter

Effective learning from incidents and failures is essential for engineering maturity and culture. Without proper post-mortem processes, teams repeat mistakes, miss learning opportunities, and don't improve. Expert process design helps you build learning culture and continuous improvement.

Get in Touch

Ready to discuss your project?

Whether you need help with product architecture, technical validation, engineering leadership, or high-impact execution, I'm here to help.